Lost progress on Level 2, Sprint 1 finished and exam and most of Sprint 2

MPW280
MPW280
in Academy Discussions

I had to clear caches and history on my computer after a microsoft update caused slowness issues. When I got back on to Anaplan to finish Level 2 Sprint 2 today I don't have saved progress showing for all of Level 2. Does anyone have any suggestions?

Thanks,

MPW

Answers

  • AjayM
    AjayM

    Hi @MPW280 ,

    I would expect your course progress to be tied to your account (that you use for logging into Anaplan) rather than your browser or computer. Please write to academy@anaplan.com with details of the difference in your expectations. I am sure there would be some way to retrieve your actual progress.

    All the best.

    Cheers!

  • MPW280
    MPW280

    I emailed Anaplan support and they ironed out the issue for me.

    Thanks,

    MPW

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