Data export from dashboard

Hi, 

One user reported issue that one column( line item) displayed in dashboard is not coming when she tried to export. Data>export.

I am not able to replicate the issue. Any hint? 

 

Thanks

Best Answer

  • Ingilavicus
    Answer ✓

    HI @NishaS ,

     

    Might happen if the column (LI) in question is a summary item and when exporting the user-specified that summary items should be excluded. 

     

    See below:

    Summary = Variable 1 + Variable 2

    Ingilavicus_0-1596102718898.png

    Export:

    Ingilavicus_1-1596102761979.png

    Ingilavicus_2-1596102778748.png

     

    At least sounds something like this from your description. 

     

     

    Andris

Answers

  • Hi,

    What format is the Line Item that the user is trying to export? Are other Line Items in the Grid/Dashboard being exported correctly? Do you have any screenshots of this issue?

    Regards,
    Michael
  • Thanks. You are right!!!