Contributions from members are what makes Community an invaluable resource and we encourage you to share your expertise. Certified Master Anaplanners can post their Community Perspective How To articles directly into the Community Knowledge Base using these directions (if you're not a Certified Master Anaplanner but are interested in contributing, please email communitycontent@anaplan.com):
Before you begin
First, before posting your How To article into Community, please consider the following:
Knowledge Base articles provide overall support, knowledge, and guidance on a technical feature of Anaplan, with step-by-step instructions. If your article is a personal or company success story about your use of Anaplan, or if it is a Connected Planning thought-leadership piece, then it will likely fit into our blog series instead.
When writing your Community Perspective How To article, be sure to follow these best practices:
- Include an introduction to your article stating what your article will cover and what readers will learn from it.
- Title your article descriptively and be sure to label it as a “Community Perspective.”
- Check to see if there is duplicate content already existing on Community. We welcome multiple perspective on the same general topic; however, it’s good idea to see if your exact topic already has been covered, and when.
- If you are emphasizing Planual rules, then link directly to them.
- Reference articles and discussions from other members when it makes sense, and @ mention other members if they have contributed to your article.
- Include a conclusion summarizing what readers have learned from your article.
Posting your article
You post your article by clicking on the blue “New Discussion” button in the sidebar in the Community Knowledge Base.
As you enter your article, here are some tips for working in our editor:
1. Enter your article first as plain text, then insert your photos and screenshots after the text has been entered and formatted. When copy and pasting text from Word or other programs, it helps to first remove all formatting and paste it as plain text.
2. For formatting text, highlight and hover over the text you would like to format. Formatting options include the ability to bold, italicize, strikethrough, identify quoted text, or hyperlink.
3. For adding headers, a formatting icon will appear on to the side of our editor, allowing you to select formatting options as shown here. You can add H2, H3, H4 headers, and remove formatting by clicking on the paragraph icon (H2 is typically used for sub-headings, followed by H3 for sub-sub-headings, etc.).
Add images and hyperlinks using the icons at the bottom of the editor. At this time, embedded video is not supported; if you want to include video in your article, you can host your video elsewhere (for example, on YouTube) and hyperlink to it. Email communitycontent@anaplan.com if you need support.
TIP: We recommend that you do not use the system formatting for bullets or numberings if you plan to insert images between them; instead, simply type your own numbered list and erase any bullets or numbered formatting if the system inserts it.
Before publishing your article
When your article is complete, be sure to add “Community Perspective” to the title. Add it as a tag as well, and any other appropriate tags before you post the discussion.
After publishing your article
Once published, please feel free to promote your article by sharing it on social media including in the Community LinkedIn group. Be sure to monitor your notifications to see if there are comments or questions from other members.
Editing published articles
If you need to make any edits after publishing, you can do so by visiting the three dot menu to the right of the article title. You’ll have the ability to edit your article for one month after it is published.
Getting help
At any point, if you’d like help posting an article or have questions about the instructions above, then please reach out to communitycontent@anaplan.com.
