Ch.3: SSO Download App denied, not in Workspace

Previous Contributor

Ch.3: SSO Download App denied, not in Workspace

In Chapter 3: Design Matters, I couldn't view the video describing the completed model. Clicking the link led to a white screen. I am SSO, but when I went to AppHub and selected the  Introduction to Model Building as instructed it asked me to login. I clicked "existing account" and was denied: "No workspace available: 

  • Sorry, it doesn’t look like you can install apps right now. Speak to your Workspace Administrator about opting in to App Hub.

Our company is still in dev so I'm not aware of an existing workspace.  I need to complete this before Thursday, but this has me at a stop. Can you please tell me how to watch the video/acquire the appropriate app in order to continue the course? Thank you!

 

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Frequent Contributor

RE: Ch.3: SSO Download App denied, not in Workspace

Hi Becky, I would recommend to contact the Support Team by sending email to support@anaplan.com with details / screenshots for quick response. Hope that helps. Thanks. Leo
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