L2 3.5.5 Unable to select at location level in the hierarchy in the Ux

Saket2022
Contributor

L2 3.5.5 Unable to select at location level in the hierarchy in the Ux

Hello all,

I am trying to select a location from the hierarchy filter (example - New York) but after I select New York the selection shows US instead of just showing New York (i.e. it shows country level only and not location level). Don't know where I am going wrong here. Below is the screenshot:

Saket2022_0-1657519546029.png

 

  • UX
2 REPLIES 2
chilled0ut
Contributor

Can you click on the Show/Hide menu on the widget beside the country

chilled0ut_1-1657543129132.png

Below is just an example, is it possible the City level is unchecked just like the G4T level below is unchecked?

chilled0ut_2-1657543235625.png

 

 

Saket2022
Contributor

Thanks for replying. No, the location level is not unchecked. I am able to select it in the drop down. However, after selection, the results go back to the Country level.

Saket2022_0-1657563394401.png

I am clicking on New York in the below screenshot:

Saket2022_1-1657563429953.png

Yet in the result, I get all locations in US as shown in the image below:

Saket2022_2-1657563481413.png