L2 3.5.5 Unable to select at location level in the hierarchy in the Ux

Saket2022
Saket2022
in Academy Discussions

Hello all,

I am trying to select a location from the hierarchy filter (example - New York) but after I select New York the selection shows US instead of just showing New York (i.e. it shows country level only and not location level). Don't know where I am going wrong here. Below is the screenshot:

Saket2022_0-1657519546029.png

 

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Comments

  • TristanS
    TristanS

    Can you click on the Show/Hide menu on the widget beside the country

    chilled0ut_1-1657543129132.png

    Below is just an example, is it possible the City level is unchecked just like the G4T level below is unchecked?

    chilled0ut_2-1657543235625.png

     

     

  • Saket2022
    Saket2022

    Thanks for replying. No, the location level is not unchecked. I am able to select it in the drop down. However, after selection, the results go back to the Country level.

    Saket2022_0-1657563394401.png

    I am clicking on New York in the below screenshot:

    Saket2022_1-1657563429953.png

    Yet in the result, I get all locations in US as shown in the image below:

    Saket2022_2-1657563481413.png

     

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