New Contributor

Export run - You are not authorised to run

Hi Team,

 

My requirement is to extract the data from exports and load it into the snowflake.

Currently in Postman I used the post method and create the export task

 

https://api.anaplan.com/1/3/workspaces/8a81b0945cdbe1ec015ce678a3f60051/models/420BD91A05144xxxxxxxx...

 

Once I received the task id I used get method to run the exports

https://api.anaplan.com/1/3/workspaces/8a81b0945cdbe1ec015ce67xxxxxxxx/models/420BD91A051443C6ADACxx...

 

But I am getting the response as below:

 

{

"taskId": "8C0D39D0D7554000B1947F7721xxxx",

"currentStep": "Failed.",

"progress": 0.0,

"result": {

   "details": [

     {

       "localMessageText": "You are not authorised to run xxxxx.xls",

       "occurrences": 0,

       "type": "notAuthorised"

     }

   ],

   "failureDumpAvailable": false,

   "objectId": "116000000005",

   "successful": false

},

"taskState": "COMPLETE"

}

 

Please let me know how to fix the issue.

 

Thanks

KAndasamy

5 REPLIES 5
Certified Master Anaplanner

Re: Export run - You are not authorised to run

Hi,

 

Please check in Users -> Actions tab if the account role being used for the GET call has access to the export action.

 

image.png

 

Regards,

Anirudh

New Contributor

Re: Export run - You are not authorised to run

Hi Anirudh

 

I checked the Users -> Actions tab  the users are  having export privileges as you have shown in the screenshot.

In the Postman when I run the export I am getting response as "You are not authorized to run xxxx.xls "

 

 

Thanks

Kandasamy

 

Highlighted
Certified Master Anaplanner

Re: Export run - You are not authorised to run

Can you please check if the user role has Read/Write access to the module from which the data is exported. Ex: the action is exporting data from a module called REP02; please check in the Roles -> Modules tab if the access to the module has been given

 

image.png

Certified Master Anaplanner

Re: Export run - You are not authorised to run

Can you confirm you have the authorization included in the headers similar to the attached? 

 

You can:  1.  create the Post request to generate the key   2.  append that to the Token in the value column and run your request.

 

Let me know if that helps.


Jt

Expert

Re: Export run - You are not authorised to run

To get this message there must be a problem with role-based access - either for the export or the source data (module or list).