HELP: The "Ok" button in my sorting window disappers

New Contributor

HELP: The "Ok" button in my sorting window disappers

Please see photo:

delete.PNG

 
As you can see, there is no options to select "Ok", "Cancel" or "Remove sort" as it should be: 

39 3 Sort dialog.png
I tried to shut down google chrome then started anaplan again but the issue remains unresolved. Please help.

Message 1 of 4
3 REPLIES 3
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Community Boss

Re: HELP: The "Ok" button in my sorting window disappers

Hi,

 

I've seen this and, for me, its been a scrolling issue.  In other words, the OK button is there, but its hidden because the pop-up box isn't fully visible.

 

Paul

Message 2 of 4
New Contributor

Re: HELP: The "Ok" button in my sorting window disappers

Hi Paul,
You are correct. When I opened my dashboard on a bigger screen, the Ok button appears as normal.
Thank you for your answer.
Best regards,
Khanh
Message 3 of 4
Certified Master Anaplanner

Re: HELP: The "Ok" button in my sorting window disappers

Hi,

 

You can easily get the Ok button, in any screen, by just zooming out the browser screen. Hope this helps.

 

Sheethal N

Message 4 of 4