New Contributor

Text formatting within email's body

I am building email template for MAILTO formula. Is it possible to format the text (make bold, italic, colored) and create paragraphs in the emails' body? Maybe implement html tags?

11 REPLIES 11
Community Boss

Re: Text formatting within email's body

@LHasanova,

 

I don't believe you can do bolds, italics, or colored, but you can have multi lines like paragraphs.

 

Create a Line item called Break without any dimensionality (or better yet, create this in its own module without dimensionality) with the formula being: " "

2018-12-13_12-46-54.png

 

Create a line item named Removed Quotes with the formula: RIGHT(LEFT(break, 2), 1)

2018-12-13_12-51-13.png

 

 

Create your 1st paragraph in a line item (Body line 1), your 2nd paragraph in a secod line item (Body Line 2), etc.

 

Create another line item named Full Body with the formula: 'Body Line 1' & Remove quotes & 'Line 2' & Remove quotes & 'Line 3'

2018-12-13_12-53-28.png

 

 

In the last parameter of the MAILTO function, use the Full Body line item.

 

This should give you what you are looking for in regards to line breaks.

 

2018-12-13_12-55-52.png

 

 

 

 

Hope this helps,

 

Rob

 

 

 

Highlighted
Contributor

Re: Text formatting within email's body

this is what the body of my mailto looks like:

clipboard_image_0.png

but it should like this instead:

 

clipboard_image_1.png

 

to make the link visible and clickable to the recipients.

Do we have any workarounds to do this?

 

Note: here is my mailto formula:

MAILTO("Send to Approver 1", " ", "", "", "Anaplan notification", "https://us2a.app.anaplan.com/core10145/anaplan/framework.jsp?selectedWorkspaceId=8a81b00e67191af0016...")

 

Thank you so much!

 

Best regards,

Sarah

 

Community Boss

Re: Text formatting within email's body

@sarah.esguerra ,

 

I would check the format of the email, whether the default is in HTML or Text.

 

Hope this helps,

 

Rob

Occasional Contributor

Re: Text formatting within email's body

Hi Rob,

 

Your solution is not working to me. Quick questions:

 

  1. Are the "break" and "removed quotes" line items formatted as text?
  2. The formula of the "break" line item is " " (quotes + space + quotes)?

Thanks in advance for your help.

 

Regards,

 

Ramiro

Community Boss

Re: Text formatting within email's body

@rodriguezramiro ,

 

Care to attach some pictures to help figure out what is going on?

 

Thanks,

 

Rob

Occasional Contributor

Re: Text formatting within email's body

Hi Rob,

 

Sure! Here you go some pictures. The line items I'm using are "Body", "break" and "MAILTO" ("Body 2" and "MAILTO2" are for an alternative solution I found in the Community).

 

Blueprint

clipboard_image_0.png

 

Regular View

clipboard_image_1.png

 

Resulting Email

clipboard_image_0.png

 

Thank you.

 

Regards,

 

Ramiro

Community Boss

Re: Text formatting within email's body

@rodriguezramiro ,

 

I think the issue is in your break and break_aux line items.

 

Break should not be a subsidiary view, but fully dimensioned by what you have in the Applies To for the module:

Break_aux should not be a formula of " ", but that should be entered as the text.  Take a look at the below:

 

2019-11-26_14-52-19.png
2019-11-26_14-55-03.png

 

Which produced:

2019-11-26_14-58-55.png

Occasional Contributor

Re: Text formatting within email's body

Rob,

 

Thanks for the quick answer. I did the changes, but it's still not working (same result). Please, find new screenshots below:

clipboard_image_2.png

 

clipboard_image_1.png

 

Thanks again.

 

Regards,

 

Ramiro

Community Boss

Re: Text formatting within email's body

@rodriguezramiro ,

 

On the Break, you don't enter " ", but rather " shift return (on the Mac -> Control + Option + Return)

 

2019-11-26_15-11-20.png