@anirudh asked the first question that came to my mind also.
As a guess, make sure the role has write access to the list, module, and the import action that they can't seem to use. I'm guessing it's a security issue but seeing the error, or a screenshot of what your user sees would be helpful.
Keep the conversation going. Let's get you an answer quickly!
It shows that they do not have the access to the import function when they click Data - Import. I will ask end users for error screenshot.
It is for example a volume table. End users enter volume data for their own operating units. So they have write access to the volume module (volume as line item), selective access to the operating unit list. Should I assign them write access for the operating unit list as well? There is no specific import action set. Some of them would like to import data from excel with their own excel file. Can they set up their import action?
But I need to set up an import action first and then assign access rights to them. I thought end user can import from excel to any module that they have access to (I do not need to set that up beforehand)... Once they have access to an import action, can they upload any files and run the import action? Or the import data source can only be uploaded/edited by workspace administrator?
1. The WSA creates an import action for the very first time using a template 2. Anaplan saves the import action (the mappings to the module) as well as the file template (csv, txt etc.) used to create the mapping 3. This template should be shared with users and they can upload data using only this template 4. WSA publishes the action to the dashboard and provides access to the users who need to run the action 5. Users fill in the data into the template and upload it using the action
Letting users upload their own files and formats is not a good solution as they will need to be granted WSA rights. And even then, module mappings in Anaplan are not end user friendly and users will have a tough time making sure their data uploads correctly