Anaplan Connect model to model import process API Timeout

Having issues running the Model to Model import between work spaces. Has anyone encountered this issue...

 

API request is timing out...

Processes not found: Processes not found for Model

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Anaplan Connect 1.4.2
OpenJDK 64-Bit Server VM (Oracle Corporation)/ (25.201-b09)/
(Linuxamd64)/3.8.13-118.31.1.el6uek.x86_64
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Initializing Service...
Authenticating via Certificate...
Retrying API request: Attempt (1)
Request details: timeout executing GET https://api.anaplan.com/2/0/workspaces/8a81b00f6c7d64f8016c8518066a00df/models/B092855CF291483DAA6C87B3F8A4A3F0/processes?offset=0
Retrying API request: Attempt (2)
Request details: timeout executing GET https://api.anaplan.com/2/0/workspaces/8a81b00f6c7d64f8016c8518066a00df/models/B092855CF291483DAA6C87B3F8A4A3F0/processes?offset=0
Retrying API request: Attempt (3)
Request details: timeout executing GET https://api.anaplan.com/2/0/workspaces/8a81b00f6c7d64f8016c8518066a00df/models/B092855CF291483DAA6C87B3F8A4A3F0/processes?offset=0
Processes not found: Processes not found for Model-ID=B092855CF291483DAA6C87B3F8A4A3F0 (Retryable: timeout executing GET https://api.anaplan.com/2/0/workspaces/8a81b00f6c7d64f8016c8518066a00df/models/B092855CF291483DAA6C87B3F8A4A3F0/processes?offset=0 (Socket timeout: timeout (Socket: Socket closed)))

 

Answers

  • HI @adadsena,

    Kindly check the process name that you are trying to run. The error says that the process doesn't exist.

    Regards,

    Kavin.