Can't upload a new import data source for part of actions

stephenxia
Occasional Contributor

Can't upload a new import data source for part of actions

When I tried to upload a new import data source file(.cvs file) for a action, I find it is void, no any error message, It looks like everything is working, but when I want to edit the action after upload new source file, still prompt "The uploaded file is no longer available; please upload the file again".

And I found it is working well for part of actions in the same model.

Has anyone ever been in a similar situation? or any good advice for this?

Stephen
1 ACCEPTED SOLUTION

Accepted Solutions
jasonblinn
Master Anaplanner/Community Boss

Re: Can't upload a new import data source for part of actions

Make sure the file is named identically to what the file was called when it was originally imported and created the Data source. Once it is saved as the same name, you can go to Import Data Sources > New Source > Upload New File, and then you can edit the existing action since you have re-loaded the file.

 

jasonblinn_0-1621313070597.png

 

Jason

 

View solution in original post

4 REPLIES 4
ArunManickam
Master Anaplanner/Community Boss

Re: Can't upload a new import data source for part of actions

Hello @stephenxia 

 

This is normal. Private files are kept in the cloud only for 48 hrs since it was accessed last time. 

 

If you want keep it as a default file for long time, mark the default file to be "Admins only"

 

Further details can be found here.

 

Hope it helps.

 

Thanks

Arun

stephenxia
Occasional Contributor

Re: Can't upload a new import data source for part of actions

Yes, I understand.

My question is, I did the "update new file..."  and immediately tried to edit the action,  still prompt "The uploaded file is no longer available...."

Update new file operation was not successful...

But in the same model, part of actions can update new file successfully.

 

Stephen
jasonblinn
Master Anaplanner/Community Boss

Re: Can't upload a new import data source for part of actions

Make sure the file is named identically to what the file was called when it was originally imported and created the Data source. Once it is saved as the same name, you can go to Import Data Sources > New Source > Upload New File, and then you can edit the existing action since you have re-loaded the file.

 

jasonblinn_0-1621313070597.png

 

Jason

 

View solution in original post

stephenxia
Occasional Contributor

Re: Can't upload a new import data source for part of actions

Hi Jason

 

Sure enough, it's the question of file name, which isn't exactly the same as the original file name.

I modified the file name and updated successfully.

 

Thanks a lot!

 

Stephen

Stephen