I know you can do conditional formatting for KPI cards, but can you somehow get images/icons in there? If not, any recommendations? I am of course aware of the Image Card.
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No, KPI's don't support icons yet but you could use an image card with some logic to create a similar look and feel.
Definitely a useful addition and well worth adding to the idea exchange if it isn't already listed.
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On KPI cards, No there is no way you can Insert Image on top of it.