Connectivity error

Tsuyoshi_Inoue · April 2020

Hi experts,

I often encounter connectivity error (I think).

In the Anaplan model, after some process is executed, i get "Retry 1, 2, 3..." message,

and in a few minutes I cannot access Anaplan model.

In my house network has 90 mbps or more downloading speed.

Is there any solution for this?

Regards,

Inoue

Akhtar.shahbaz · April 2020

I am not sure but you can try below approach:

Clear your browser cache
Try to login with different browser
If above two doesn't work for you then take the help from Anaplan support support@anaplan.com

Hope this helps!

Thanks

Akhtar

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