Connectivity error

[Tsuyoshi_Inoue]

Hi experts,

I often encounter connectivity error (I think). 

In the Anaplan model, after some process is executed, i get "Retry 1, 2, 3..."  message,

and in a few minutes I cannot access Anaplan model.

In my house network has 90 mbps or more downloading speed.

Is there any solution for this?

Regards,

Inoue

[Akhtar.shahbaz · Accepted solution]

Hi @Tsuyoshi_Inoue 

I am not sure but you can try below approach:

• Clear your browser cache
• Try to login with different browser
• If above two doesn't work for you then take the help from Anaplan support support@anaplan.com

Hope this helps!

Thanks

Akhtar