Context Selector De-Syncing

hgaffney
New Contributor

Context Selector De-Syncing

Hi

I've come across this bug quite frequently recently where the context sync will disconnect from the grid and no longer display the appropriate hierarchy.
How I've been able to recreate the bug is by alternating clicks between two children in the same hierarchy. By alternating the selections 4 times the context hierarchy will do the following:
Click 1. Change context to match selection
Click 2. Grid will expand the context to include another parent.
Click 3. Grid will expand the context to include all items in the hierarchy
Click 4. Will default to the first hierarchy even if it is not relevant to the selection (context).

I've included screenshots of the above in the PDF. Hopefully there's a solution.

1 ACCEPTED SOLUTION

Accepted Solutions
ryan_kohn
Certified Master Anaplanner

Is it required to actually have the child hierarchy sync to the rest of the page? If not, it might help to disable "Sync on selection" for that dimension. See here for more detail: https://help.anaplan.com/1d80e37c-7a72-4348-8f22-ce11cd3409d7-Disable-synchronization-between-a-card...

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1 REPLY 1
ryan_kohn
Certified Master Anaplanner

Is it required to actually have the child hierarchy sync to the rest of the page? If not, it might help to disable "Sync on selection" for that dimension. See here for more detail: https://help.anaplan.com/1d80e37c-7a72-4348-8f22-ce11cd3409d7-Disable-synchronization-between-a-card...