Excel Add-In not working with latest version of Excel

DavidEdwards
Certified Master Anaplanner

Excel Add-In not working with latest version of Excel

Our users are unable to use the Excel Add-In with the latest version of Excel. After logging in, all options are grayed out. Is anyone else experiencing this issue? This is also using the latest version of the add-in:

 

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1 REPLY 1
DavidEdwards
Certified Master Anaplanner

Re: Excel Add-In not working with latest version of Excel

Turns out the issue is related to the Excel version. Microsoft rolled out an update on 12/1, which caused issues with add-ins and other features. They released another updated yesterday, and the Anaplan add-in works on that version. Resolution was to have our users update to the latest version of Excel:

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