Facing problem loading Anaplan platform: 502 Gateway

aykcos
Contributor

Facing problem loading Anaplan platform: 502 Gateway

Hi all,

 

I have recently been facing 502 Gateway messages on Google Chrome when trying to load Anaplan models.

When I try the same in browser Edge, I get "503 Service Temporarily Unavailable" message.

 

Just wondered if anyone else experiences the same issue? Is this a known issue and can anything be done about it?

 

Best,

 

Aykut

1 ACCEPTED SOLUTION

Accepted Solutions
Misbah
Moderator

@aykcos 

 

Update:

US1

EU2

are up and running now

 

Hope that helps

Misbah

View solution in original post

4 REPLIES 4
Misbah
Moderator

@aykcos 

 

US1 Data center is down. There is an outage and anaplan Team is working on it. If your model is on US1 then yes these errors are valid

 

Edit: EU 2 is also down. Next Update in one hour

Misbah

ankit_cheeni
Super Contributor

Hi Aykut,

Yes part of Anaplan US platforms and EU platforms are facing an outage. You can take a stock of the situation at status.anaplan.com
aykcos
Contributor

Thanks for the detailed reply. I'll be checking it with the link you shared.

 

Regards.

Aykut 

Misbah
Moderator

@aykcos 

 

Update:

US1

EU2

are up and running now

 

Hope that helps

Misbah