Help! My dashboard keep losing data/ syncing/ zeroing out!
My source module works, but for what ever reason this dashboard keep zeroing out. It will work fine in the beginning, but after I logged out or come back to it the next day. All the data will be gone and it will zero out even though the source module its fine.
I would look at the processes that are running. Are they deleting lists (really shouldn't do this if you have created them properly)? If they are deleting the lists, is the nightly process missing an action? What do you do in order to get the data data to show up again?
There is no process that is deleting the list. The information is a formula that link to another module. I use a SUM to get the number from another module. The source module works and still have the correct information, but for some reason, the dashboard will 0 out. The dashboard will be correct for a few hours and then for some reason, all the number will be 0.
Re: Help! My dashboard keep losing data/ syncing/ zeroing out!
Do you mean data is still available in the module but not in dashboard, or is it gone in both place.
If it is only gone in the dashboard, look at the filters you have applied to the dashboard. Check the user access also, you being model builder, you could see the data in the module, but dashboard will show as per your user access.
If it is gone in the module itself, then look at the import parameters. Are you clearing the destination before import.