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Import Error

CommunityMember131357
New Contributor

Import Error

Hi All,

 

I am facing an issue in the import action button set on a dashboard. The action button allows the users to upload the excel file in anaplan but after the upload is complete the details show that import process is successful and show nothing under the updated, ignored and failed sections and hence no data appears in anaplan.

However, for some of the users (WSA, nor WSA nor SSO users) it is working fine but most of the SSO enabled users are facing this issue.

 

Please help me resolve this issue.

 

Thanks in advance.

4 REPLIES 4
VIGNESH.M
Certified Master Anaplanner

Re: Import Error

Hi, Can you confirm DCA is not enabled in the target line items? If enabled pls check the user has the write access.

CommunityMember131357
New Contributor

Re: Import Error

No.. DCA has not been enabled.
Jitendra.Vishnolia
Certified Master Anaplanner

Re: Import Error

Hi @CommunityMember131357 ,

 

Please check whether you have this import action for DCA enabled line item.

 

 

~ Jitendra

CommunityMember131357
New Contributor

Re: Import Error

No, DCA has not been enabled.