I have recently been facing a lot of 504 Gateway Time-out messages when trying to load Anaplan models.
I have narrowed it down to trying to open an Anaplan model and then switching tab on Firefox, so that the tab that is loading the model is not active.
I have tested on other browsers and they do not seem to experience the issue (Edge/Chrome), i.e. will load the model in the background whilst on a different tab.
Just wondered if anyone else had experienced the issue? Is this a known issue and can anything be done about it?
Go to Solution.
I have experienced this alot when working in chrome with multiple tabs open.
To resolve this I always clear my cache on chrome and restart my machine and reconnect to the internet and the problem seems to go away.
But this typically happens when I haven't cleared my browsing data and cache.
I tend to stick with chrome!
I hope this helps!
Have given this a try and can confirm this works on Firefox too.
Thanks @usman.zia !
Probably worth noting the time it takes to clog up the cache and start this error reoccuring again.
For me I believe its about 2 months!
Glad to help!
Thanks @usman.zia, this saved me.
Much prefer Chrome and would highly recommend the A+ add-in for Anaplan. Worth the hassle of clearing the cache each month.