Model couldnot be restored

Frequent Contributor

Model couldnot be restored

Hi team,


I have problem about restore data in production model, first i sync form dev to prod but after sync i want to restored data before i sync and i have pop up like this


How to fix it?

WhatsApp Image 2020-10-15 at 10.29.36.jpeg




Puneeth H P
Frequent Contributor

Re: Model couldnot be restored

Hi @Panji 


Model should be in Standard mode when you want to change anything . I see that Model is in Deploy Mode and in Deploy Mode you cannot Restore . 

Better than this is Restore Dev model to Previous Tag and Sync it to Prod Model . That would work .

Otherwise go to Manage Model --> Change Mode --> Change to Standard . And you can perform this Restoring .



Puneeth HP 


Re: Model couldnot be restored



There has to be a strong reason for you to take the model out of deployed mode. Thumb Rule is that " Never take the model out of deployed mode" but if you don't have any other way then I would suggest please read following articles before you do that - these are written specifically for such scenarios.

ALM Explained—Part 1: Compatibility - Anaplan Community

ALM Explained—Part 2: Testing - Anaplan Community

ALM Explained—Part 3: Avoiding Data Loss - Anaplan Community