NUX 3 Level Synchronizing Issue

Rahul_Rathod
Occasional Contributor

NUX 3 Level Synchronizing Issue

Hi

I have a hierarchy with 3 levels. I have published Level 3 as a page context selector in NUX(i.e, B1 - Baseline1). It's synchronizing with level 2 parent(i.e, infra 22) but not with level 1 parent(i.e, Metro Riyadh 2022). as shown in below image. When I select Level 2 in the dropdown, then Level 1 Parent is in sync.

 

 

Screenshot (226).png

Can anyone help me out with this? thank you

3 REPLIES 3
JaredDolich
Master Anaplanner/Community Boss

Re: NUX 3 Level Synchronizing Issue

@Rahul_Rathod 

Two Ideas:

  1. look to see if you have any filters or you are using a saved view. Often times these will interfere with the selectors.
  2. Make sure you have full access to the lists. Sometimes selective access will be turned on.

 


Jared Dolich
ChrisHeathcote
Community Boss

Re: NUX 3 Level Synchronizing Issue

@Rahul_Rathod 

To elaborate on @JaredDolich point. Any manual manipulation of the view will void the synchronisation. These could be showing or hiding rows/columns or filters.

The manual formatting will take priority.

Can I also confirm that the context selectors are lists and not context filters.. These do not synchronise with each other.

Chris 

Rahul_Rathod
Occasional Contributor

Re: NUX 3 Level Synchronizing Issue

@ChrisHeathcote @JaredDolich 

Thank You for you response!

> The page selectors publish are of custom views and no filters applied also I've full access to the lists.

 No manipulation of the view and context selectors published are lists.

 

Further, I've connected with Anaplan Support team on this issue, and they confirmed it as a bug.

 

Rahul