New UX - Full Access user unable to view

Hi

I am building dashboards in the New UX and my colleague is unable to view them.

He is set up in the model as a Full Access Workspace Administrator and can view the model fine, just restricted on the New UX pages.

How do we resolve this?

 

 

Best Answer

  • Hi @CommunityMember119565 

     

    This is a setting that the Tenant Admin must change in the workspace settings. 

    It is not possible for a normal workspace admin to change this setting. 

     

    If you are unsure of whom is the tenant admin it is best to raise this with support@anaplan.com and they will be able to assist you in making this change and finding out whom your tenant admin is. 

     

    I hope this helps to answer your question.

     

    Thanks,

     

    Usman

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