New UX for Model Building is Browser Refreshing On its Own

jasnyder1973
Certified Master Anaplanner

New UX for Model Building is Browser Refreshing On its Own

Encountering an issue where the new ux is doing a full browser refresh.  Not sure what is triggering this...but super annoying as it closes all tabs except the one I am currently in.

 

I like the new UX would like ability to move the tabs around...I assuming that is coming.

 

Browser Chrome Version 91.0.4472.124

1 ACCEPTED SOLUTION

Accepted Solutions
AnjuR
Contributor

Re: New UX for Model Building is Browser Refreshing On its Own

I believe a fix was pushed out..you should try refreshing to see the random refreshes have been resolved. 

Anju Rao
Solution Architect @ Anaplan

View solution in original post

7 REPLIES 7
KirillKuznetsov
Certified Master Anaplanner

Re: New UX for Model Building is Browser Refreshing On its Own

I experience the same. Really annoying! 

Hope will be fixed soon....

tscott
Certified Master Anaplanner

Re: New UX for Model Building is Browser Refreshing On its Own

This is happening for me and my colleagues too, when using Safari, Chrome, and Edge.

Seems like an update has changed something; it randomly refreshes and only leaves open one active tab when it reloads.

 

usman.zia
Master Anaplanner/Community Boss

Re: New UX for Model Building is Browser Refreshing On its Own

Happening to me also! 

chenjack.sonos
Certified Master Anaplanner

Re: New UX for Model Building is Browser Refreshing On its Own

Seeing the same thing in Opera!

CommunityMember129702
Certified Master Anaplanner

Re: New UX for Model Building is Browser Refreshing On its Own

Same!! This is very frustrating.  Please fix!

AnjuR
Contributor

Re: New UX for Model Building is Browser Refreshing On its Own

I believe a fix was pushed out..you should try refreshing to see the random refreshes have been resolved. 

Anju Rao
Solution Architect @ Anaplan
JaredDolich
Moderator

Re: New UX for Model Building is Browser Refreshing On its Own

@AnjuR 

So far so good. Was driving me crazy yesterday. Thanks for communicating the fix.

Adding @jasnyder1973 @CommunityMember129702 @chenjack.sonos @usman.zia  for visibility.


Jared Dolich