Not able to access the Anaplan with non-SSO login as I already have Anaplan account access via SSO

rtearp
Occasional Contributor

Not able to access the Anaplan with non-SSO login as I already have Anaplan account access via SSO

Hi,

I am not able to login to Anaplan with non-SSO signin for the training as I already have Anaplan access via SSO. It throws an error when I go to Anaplan.com and try to login in without using SSO.  The training course via Anaplan Elevate’s Certified Model Builder Program says that I will have to use non-SSO to be able to access the WS where I will be doing the model creation activities related to the training.

 

Is it possible to login to Anaplan with non SSO when you already have an account with SSO login? Is there a work around for this login issue? Please help!

Regards,

Reetu

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
rob_marshall
Moderator

Re: Not able to access the Anaplan with non-SSO login as I already have Anaplan account access via S

@rtearp 

 

It is likely a cache issue with your browser.  I created multiple chrome "profiles", one for SSO and one for Non SSO.

 

2021-08-10_11-59-40.png

 

https://www.bettercloud.com/monitor/the-academy/how-to-create-switch-profiles-in-chrome/

 

Hope this helps,

 

Rob

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3 REPLIES 3
ashish.banka
Super Contributor

Re: Not able to access the Anaplan with non-SSO login as I already have Anaplan account access via S

@rtearp You need to be either an SSO enabled user or NON-SSO Enabled user. 

 

Just wondering whether you can change the SSO enabled user to a NON-SSO Enabled user for the training purpose. You can still be a WS admin as a NON-SSO enabled user.

 

AB

rob_marshall
Moderator

Re: Not able to access the Anaplan with non-SSO login as I already have Anaplan account access via S

@rtearp 

 

It is likely a cache issue with your browser.  I created multiple chrome "profiles", one for SSO and one for Non SSO.

 

2021-08-10_11-59-40.png

 

https://www.bettercloud.com/monitor/the-academy/how-to-create-switch-profiles-in-chrome/

 

Hope this helps,

 

Rob

View solution in original post

rtearp
Occasional Contributor

Re: Not able to access the Anaplan with non-SSO login as I already have Anaplan account access via S

Thank you for your help. Appreciate it !

 

I was able to login after I tried incognito.