Remove Conditional Formating for Zeros

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Previous Contributor

Remove Conditional Formating for Zeros

I am using conditional formatting to highlight the scores received in a survey, with scores ranging from 1-5, so I have set a 3 color scale with 0, 2.5 and 5 as the min, mid and max points. However when there has been no response the table shows red, I would like no response to be white

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Previous Contributor

RE: Remove Conditional Formating for Zeros

If you base the conditional formatting of the response scores on a new line item you have more flexibility. Use this flexibility to make any no responses equal the mid point of the 3 colour scale so that it appears white, see example below
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Previous Contributor

RE: Remove Conditional Formating for Zeros

Then change the conditional formatting to be based on the score format line item – see how the no response line for R2 is now white