Script - Error while Executing Import Action.

Occasional Contributor

Script - Error while Executing Import Action.

Dear Expert ,


Seeking your kind guidance n below matter , I am trying to import File to my Anaplan Model but while doing show I am getting below shown  error. I also crossed checked the Java Path which seems correct to me . Could you please assist me on this I would be highly thankful to you.

Administrator: Command Prompt 
r windows registry.
ERROR: Java binary at path does not exist (C: \Program .exe)
Press any key to continue
C: \Anap1an Connect\anaplan-connect-l call . . bat
. \Anap1anC1ient . bat -user ""
-debug -service "https://api . ana" -workspace "XXXXX" -model "XXXXX
-put "D: XXXX . csv"
-import "XXXXXX"
cation for Dumping the Errored data from Import"
Absolute path to JAVA 8 or Java 11 or Open]DK8 executable not provided. Will attempt to figure
r Windows registry.
ERROR: Java binary at path does not exist (C: \Program exe)
Press any key to contin
C: \Anap1an Connect\anap1an-connect-1.4.4\anap1an-connect>
C: \Anap1an Connect\anap1an-connect-1.4.4\anap1an-connect>

Warm Regards




Certified Master Anaplanner

Shail it looks like your %JAVAHOME% environment variable has not been set. You can test this via CMD if you are a windows user, just echo %JAVA_HOME% and it should return the path:


Here is an example from my machine

C:\Users\seanc>echo %JAVA_HOME%
C:\Program Files\Java\jdk-9.0.1

Occasional Contributor

Dear Sean,


Appreciate your favor , We have already done the variable setup since we have JRE so I made JRE_HOME .for your view please see the below screen .


But still I am getting error . Kindly do let me know if I a missing another setting.

Occasional Contributor

C:\Users\T19NMOU>echo %JRE_HOME%
C:\Program Files\Java\jre1.8.0_15

Certified Master Anaplanner



If you edit the 'AnaplanClient.bat' script you will see the logic underlying the error. As I read it, it looks like the script is searching for a %JAVA_HOME% variable and looking for ...\bin\java.exe


What I am not sure about is if Anaplan connect picks up the %JRE_HOME% variable, 

If you look in C:\Program Files\Java\jre1.8.0_15\bin, can you see a java.exe 


Also have you tried to set a %JAVA_HOME% variable to test if the variable name is the issue.