Users as a Page Selector in UX Not Synchronizing with Actual User

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Certified Master Anaplanner

Users as a Page Selector in UX Not Synchronizing with Actual User

Hello - I have noticed many times will working in the UX that the User dimension is not synchronizing with the User on the page.

Has anyone seen something similar where Users will not update and recognize the User in the UX Page? Is this a limited piece of functionality in NUX?

 

Thanks

 

Shea Baker 

4 REPLIES 4
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Master Anaplanner/Community Boss

Re: Users as a Page Selector in UX Not Synchronizing with Actual User

Hi Shea,

Not at all, context selectors always synchronize in New UX.
Has the card by any change disabled sync with page? Check this option on the cards that are not syncing

anirudh_0-1603382272762.png

Regards,

Anirudh

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Certified Master Anaplanner

Re: Users as a Page Selector in UX Not Synchronizing with Actual User

Hi Anirudh - The issue is not that the grid in the Page isn't synchronizing, it's that the User dimension on the Page itself isn't synchronizing to whomever is interacting with the Page.

Thanks

Shea Baker

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New Contributor

Re: Users as a Page Selector in UX Not Synchronizing with Actual User

Hi Shea,

 

I have had similar issues with the User dimension opening out of sync on pages in the NUX and found a workaround using module settings. Do users need to see each others' work? If not, you could try turning off the 'Show All Users' module setting. Turning this setting off restricts users' access to the module and allows them only to see their respective data.

 

Screenshot 2020-10-23 105526.png

 

Best,

John

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Certified Master Anaplanner

Re: Users as a Page Selector in UX Not Synchronizing with Actual User

Hi John - This solution worked perfectly. Thank you for your insight!

Shea Baker