Workspace issue

Hi Experts,

 

In one workspace only one empty model there. I archived that model.

 

Now i am not able to see that workspace and i am not able to import any models to that workspace. Because there is no models in that workspace.

 

Is there any option to recover that particular workspace.

 

Kindly suggest me on this

 

Regards,

Uma

Answers

  • @UMAMAHESH 

    You should be able to restore the empty model, using the Manage Models dialog and bringing that model back into the WS

    Then the WS should be available again

    David

     

  • Hi,

     

    You might need to email support@anaplan.com for help on this one, because it doesn't sound like a problem that front end users can fix.

     

    Thanks,

    LipChean

  • Hi David,

     

    I am not able to see the manage model dialogue box.

     

    Without models how can i see manage model dialogue box?

     

    Kindly explain me in brief.

     

    Regards,

    Uma

  • Hi,

     

    Is there any option to solve this issue on myself ?

     

    Kindly suggest me

     

    Regards,

    Uma

  • Hi,

     

    Is there any way to solve this issue on myself ?

     

    Kindly suggest me.

     

    Regards,

    Uma

  • As @LipChean_Soh  mentioned, It is best to send a ticket to support to see if they can help

    David

  • Hi All,

     

    I am able retrive the workspace.

     

    1.Anaplan launch page go to manage models.

    2.There we can find all work spaces.

    3.select the workspace what workspace we want to retrive.

    4.click on manage models. Then the workspace is open.

    5.Click on NEW.  Creat empty model.

     

    Finally i retrive the workspace.

     

    Thank you so much for your support.

     

    Regards,

    Mahesh