You are not authorised to move this entity

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Certified Master Anaplanner

Re: You are not authorised to move this entity

Hey Shreyak

 

Is this happening to ALL elements that are needing a parent reassignment, or only specific items?  Could you create a view with a single record that has the issue and test it?

 

Also, have you tried turning off selective access altogether and tested it?

Certified Master Anaplanner

Re: You are not authorised to move this entity

Hi Adam,

 

Is this happening to ALL elements that are needing a parent reassignment, or only specific items? 

Yes, all of the ~1100 list items get created as orphans, with their properties populated correctly except for the PARENT field.

 

Could you create a view with a single record that has the issue and test it?

Yes, this could be tested. We did test with a new view and action (with all items) and it didn't work.

 

Also, have you tried turning off selective access altogether and tested it?

Selective access is at one of the ancestor lists - #Project (very high level). We didn't remove the selective access at the Project level.

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Occasional Contributor

Re: You are not authorised to move this entity

@shreyak.garg We too are facing the same issue. Just to further shortlist the two differences between you and the user - in our case both the user and the WA have SSO enabled. So, essentially, everything else being equal - being WA seems to resolve this issue.

Please do update this thread in case you happen to find the cause/solution.
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Certified Master Anaplanner

Re: You are not authorised to move this entity

@prakashnishtala - We had tried to check with both SSO and non-SSO for the WA whereas the user was always SSO enabled. The error still persisted.

This was for a client and I don't think it has been resolved yet.
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Master Anaplanner/Community Boss

Re: You are not authorised to move this entity

@shreyak.gargIf I'm understanding you correctly; you have a numbered list with selective access enabled. There are also orphans in the numbered list. The action which is causing errors is mapping parents to these orphans.

 

Anaplan correctly denies access to orphans in a list with selective access enabled to non-WSA users. This is why the action is causing the error.

I suggest either mapping the parent in the same action that is currently creating the orphans. Or alternatively, the orphans being created currently should be mapped to a temporary dummy parent. This will allow all users access to the orphans and the last action should successfully remap the 'orphan' to the desired parent

 

Hope this helps!

 

Regards,

Anirudh

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Occasional Contributor

Re: You are not authorised to move this entity

Hi all,

I am getting the same error.

I have four hierarchical lists with the top list having selective access.

I am trying to import the list from a module as a non WSA. I have set the role to full access and given write access to top level item of the parent list.

When i run the process the first list(top parent) gets imported. However the next 3 subsequent lists throw an error "You are not authorized to move this entity".

The action used to import the child lists have parents mapped to them in the same action.

But still i am getting the same error for all the next 3 lists(child lists)

 

 

Thanks in advance

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Certified Master Anaplanner

Re: You are not authorised to move this entity

Hi Preethi,

 

The steps you have mentioned look identical to the issue we had.

 

To my knowledge, it is still an unresolved issue. I will confirm with the support team if there has been further progress.

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Occasional Contributor

Re: You are not authorised to move this entity

@shreyak.garg Revisiting this thread to check if you were able to get any solution for this. It is still an issue for us as of now.

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Master Anaplanner/Community Boss

Re: You are not authorised to move this entity

Hi Prakash,

 

Is it possible that the user running the action does not have access to the parent that the child is currently at.

Example here:

 

anirudh_0-1586790147745.png

The user I'm testing with does not have access to P3, the parent of C6 and is also not a WSA

 

anirudh_1-1586790200024.png

 

When this user runs an action to update the parent of C6 as below he will receive the "Unauthorized to move this entity" error

anirudh_2-1586790318563.png

The difference between my original answer and this is that the problem child is not because it is an orphan but because it is currently mapped to a parent which the user cannot access. When the user tries to remap any child to any other parent, irrespective of whether he has access to the destination parent, he will be unauthorized to make the change.

 

Regards,

Anirudh