You don't have access to submit this form error

Jennifer.labayno@tridant.com
Occasional Contributor

You don't have access to submit this form error

Does any one encounter this type of error? I have a form in NUX where I can add a new item on the list, I don’t have any issue before but then suddenly I’m getting this error.  In Dev model, I’m not having any problem but when I switch to the Prod model, then I encountered this. I have full access and an administrator as well.

Screenshot 2021-05-21 155008.png

12 REPLIES 12
AntonMineev
Regular Contributor

Re: You don't have access to submit this form error

Hi Jennifer.labayno@tridant.com!

Maybe this directory is of the type "not production"? Then it can be changed only through DEV.

david.savarin
Frequent Contributor

Re: You don't have access to submit this form error

I have the same issue and I certainly made sure that the list wasnt production.

I cannot see why this isnt working in deployed mode while everything is working fine in standard mode.

Jennifer.labayno@tridant.com
Occasional Contributor

Re: You don't have access to submit this form error

Hi  david.savarin, 

 

We need this list to be a production list. It is working fine before, I'm not sure what causes this issue suddenly. 

david.savarin
Frequent Contributor

Re: You don't have access to submit this form error

Support confirmed me today it s an issue they are aware and working on for a fix
Jennifer.labayno@tridant.com
Occasional Contributor

Re: You don't have access to submit this form error

Hi AntonMineev, 

 

The list is a production list and before it is working fine. Just recently we are receiving this issue. 

rob_marshall
Moderator

Re: You don't have access to submit this form error

Jennifer.labayno@tridant.com @david.savarin 

 

Were there any changes to security?  Check and make sure the Role of the user has access to the list

 

2021-05-24_07-28-25.png

 

Rob

david.savarin
Frequent Contributor

Re: You don't have access to submit this form error

Tried that but alas, to no avail.

Triple checked but I am a wa with full access to the model, so it wasnt that either.

 

The issue is definetely tied to forms on deployed mode. It used to work and now it s not working anymore.

 

Support confirmed me today that forms features has an issue they are working on.

For now, support advise to use create action on classic ui.

Misbah
Moderator

Re: You don't have access to submit this form error

@david.savarin 

 

Yes it is a bug on FORMS in deployed mode. Earlier we tested multiple scenarios and here are the results:

 

1. Non Numbered List having a TOP Level instead of Parent: Form Works when you enable "Choose Parent" Option in the New UX 

2. Non Numbered List having a Tope Level instead of Parent: Form doesn't work when you disable "Choose Parent" Option in the New UX & throws an error.

3. Non Numbered List with Parent: Works in all the cases whether you enable or disable "Choose Parent" option in the New UX

4. Numbered List having Top Level instead of Parent: Form doesn't work whether you enable or disable "Choose Parent" option in the New UX.

5. Numbered List with Parent: Form Works in both the cases.

 

Bottomline is:

Non Numbered list with Top Level then go for Option 1

Non Numbered list with Parent - Works anyway

Numbered list with Top Level - Doesn't work

Numbered list with Parent - Works anyway

 

Hope this helps

Misbah

 

AntonMineev
Regular Contributor

Re: You don't have access to submit this form error

@Misbah thank you so much!

 

I also met this bug, but there was no time to search for a pattern. Clarifying question: "Numbered list with Top Level - Doesn't work" - if the numbered list has a parent hierarchy (for example, Numbered is "L1.2 SKU #" have parent hierarchy "L1.1 Brand". L1.1 have top-level "Total Brand"). Will it work with L1.2 SKU #? Or is it a similar case?