I'm trying to deploy the Excel-addin 3.1 on a Citrix environment. I've used the msi installer and picked the multi user option. I've given full access to the users to this path C:\Program Files (x86)\Anaplan\ExcelAddin.
Still a user can't find the plugin in their Excel add-ins. Then I tried to open the plugin by registry but I got an error. Has anyone been able to run the add-in on a terminal- or citrix-server?
Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\Options Reg_SZ OPEN /R "C:\Program Files (x86)\Anaplan\ExcelAddin\Anaplan.Excel.AddIn64-packed.xll"
the file format and extension of 'Anaplan.Excel.AddIn64-packed.xll' don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?