Register

activate Excel-addin by gpo

corneillie
New Contributor

activate Excel-addin by gpo

Hello,

 

I'm trying to deploy the Excel-addin 3.1 on a Citrix environment. I've used the msi installer and picked the multi user option. I've given full access to the users to this path C:\Program Files (x86)\Anaplan\ExcelAddin.

 

Still a user can't find the plugin in their Excel add-ins.
Then I tried to open the plugin by registry but I got an error. Has anyone been able to run the add-in on a terminal- or citrix-server?

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\Options Reg_SZ  OPEN /R "C:\Program Files (x86)\Anaplan\ExcelAddin\Anaplan.Excel.AddIn64-packed.xll"

 

error:

the file format and extension of 'Anaplan.Excel.AddIn64-packed.xll' don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?

 

 

2 REPLIES 2
thomasjher
New Contributor

Re: activate Excel-addin by gpo

Hi Corneillie, 

 

Were you able to figure out this issue and fix the problem? I am experiencing the same issue and I'm wondering how to resolve it.

 

Thanks!

MagaliP
Community Boss

Re: activate Excel-addin by gpo

Hi both,

 

Please contact Anaplan Support for assistance and we'll provide personalised support.

Magali Pelissier, Product Manager - Extensions (Excel Add-in, PowerPoint Add-in, Google Sheets Add-on)
Check out our dedicated Community page in the Platform section!