Community Manager

5 Reasons to Post to the Forums in the Anaplan Community.png

Have you connected with your fellow Anaplanners in the Community forums yet? The Community has been buzzing for the first half of 2018 and we have the numbers to prove it. Here's an inside look at the activity in the forums and what each of these means for you.

Topics Created

On average, 63 new topics are created each month across all forums in the Community. This includes new questions, ideas, conversations, advice, and more being posted everyday. Maybe someone has the same question that you've been meaning to ask, or an issue has been posted that you have the solution to. Either way, you can quickly join the conversation with Kudos or a comment on posts after a quick Sign-In to the Community.

Once signed in, try a search for what's on your mind. You might be surprised to find your exact question and a few responses already posted to the Community. If not, posting your question to a forum will place it on the top of the list of posts in that forum and drive plenty of views to your question. 

More from Community:

Accepted Solutions

Over the past six months, we have seen an average of 20 accepted solutions per month. Accepted solutions are responses that have been marked as an "accepted solution" to a topic creator's original post. When a topic creator has received a response that meets the needs of their post, they can mark it as an accepted solution to indicate that their question has been answered. Posts with accepted solutions are indicated by a check mark next to the post title. This is a great way for members with the same question to quickly view the answer that worked for you!Posting your question to the Community allows the entire Community of Anaplan Experts, Partners, and Customers to respond to your questions with new perspectives and ideas.Posting your question to the Community allows the entire Community of Anaplan Experts, Partners, and Customers to respond to your questions with new perspectives and ideas.

Page Views

Each month we see an increase in the total views our forums are receiving. In the past six months, the forums have received a monthly average of 22,189 views per month! The traffic is continuing to grow as more and more members are discovering the value of connecting with fellow Anaplanners in the forums. What does this mean for you? The more you post and engage in the Community, the more you grow your personal brand and become a thought leader in the Community by generating insightful conversations and providing expert advice. 

Unique Users

4,768 unique users have visited the forums to ask and answer questions on everything from Calculation Functions to the Introduction to Model Building course. This means that almost 5,000 unique users are participating in the conversations that you're part of in the forums. This is one of the fastest ways for you to connect with other Anaplanners worldwide, including those in your direct line of business or industry.

Initial Response Time

On average, users have seen at least one response to their initial post in 20 hours and 45 minutes. Share your challenge with the Community and get help when you need it. Furthermore, be sure to visit the forums often to help others with their issues fast.

In those situations that you require immediate platform support, you may contact Anaplan Support at any time.

New to the Forums?

Here are some of the most active forums on the Community:

What are you waiting for? Sign-in to the Community, and then jump into the forums to join the conversation today!

P.S. Did you know that your Community engagement is rewarded with super cool badges? Start posting and watch the badges pile up.

Updated 8.29.2018: It was brought to our attention that our original metric around initial response times was only looking at a select portion of the Anaplan Community forums. As a result, we have now corrected that metric in the post above.