Welcome to part seven of the 'Get to Know the Community Team' series. If you have any questions you'd like to ask the team, feel free to share them in the comments section below.
Today we're highlighting Associate Community Technology Program Manager, Miran Saric!
My role on the Community team is Associate Community Technology Program Manager. I manage, and respond to, daily Community requests and assist users with access, navigation, their Community profiles, and general Community usage questions and concerns. I also manage the Community metrics, in an effort to better understand what it is our users value and how we can best provide it.
I always like to plan my tasks in ascending order from easiest, or quickest to resolve, to the most challenging tasks. I feel like if I can get on a roll and knock out the simple stuff first, I’ll be in a good headspace when I reach the really challenging stuff. Even if I don’t get to the heavy lifting, I like knowing that I at least accomplished something, thanks to a well-thought-out plan.
Know when to pivot. It’s always easy to put together a comprehensive plan, but in many cases, unseen challenges are bound to come up, and you’ll have to adjust on the fly. There’s no shame in reevaluating your timeline or the requirements needed in order to pull off the task at hand.
More from Community:
I love how quickly this company moves and how no one here settles for average or good enough, especially on the Community team where we’re always striving to provide the best possible experience for our visitors and Anaplan users.
To me, Community means a melting pot of ideas. We all come from different backgrounds with varying skillsets, and yet we’re all able to provide our own unique value and expertise when it comes to the world of Connected Planning.
They should expect that the Community team is always working hard to address their needs and provide them with the quick solutions they need, along with their planning experience. We’re always looking for suggestions for improvement, and no idea will go unrecognized!