As previously mentioned this year, we’re excited to announce that we have enabled single sign-on (SSO) for the Anaplan Community on Thursday, August 29, 2019.
Upon the completion of this maintenance window registered Anaplan Community members will have received a one-time email (below) with instructions on how to activate SSO for their Community accounts.
The email Community members will receive upon the completion of the SSO maintenance window.
Be sure to open this email and click the Activate Community Account button within 30 days to activate SSO for your account. Note, you will be prompted to change your Anaplan Community account password to complete the process.
If outside the 30-day activation window, you will need to activate your account by completing the following steps:
Select the link highlighted here to activate your account.
Finally, if you are prompted to log in to the Community at any point after this maintenance, be sure to use the email address associated with your account instead of your Community username.
Check out our FAQ page for assistance, or let us know your thoughts in the comments below.
Please note, there are no impacts to the performance of the Anaplan platform during this maintenance window, only the Anaplan Community. If you experience any issues related to the Anaplan platform, please contact our Customer Care team at firstname.lastname@example.org.