Model copy questions

These are some common questions regarding copying models. Please review the information below and follow the instructions to troubleshoot your issue. If after doing so you still have questions or experience difficulties, please contact Support.

How can an Anaplan user move a model between a customer’s workspaces?

  • The user must be the workspace administrator on both the source and target workspaces.
  • To copy a model, follow these steps from the :
    • Click Customer and select the customer.
    • Click Manage Models and select the target workspace.
    • Under Model Management, click Import.
    • The Import Model dialog displays.
    • Enter the name of the model to be imported. The Source should be Anaplan/Production.
    • Click OK.

A model needs to be moved between different workspaces (e.g., partner and customer), or vice versa. How can I do this?

Open a Support case by emailing and include the following information:

  1. Source Model name or GUID
  2. Source Workspace name or GUID
  3. Target Model name or GUID
  4. Target Workspace name or GUID

I am not sure if a model belongs to a Customer or Partner workspaces. Can you help?

Please reach out to support via

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