When copy/pasting a cell value, Anaplan uses the browser language settings to set the decimal separator. If the copied number has a different format from the one set for the Line Item, users receive the error above. To resolve this error, users need to change the browser language to match the number format of the Line Item.
For example, if the Line item has a format -1,234.57, change the browser language to English (United States):
To change the browser locale follow these steps:
MS Internet Explorer (IE): Uses the decimal separator set in System Settings
Go to the Control Panel
Select Clock
Select Language
Select Region
Select Format
Google Chrome: Uses the decimal separator set in browser Settings
Go to the Advanced Settings
Select Languages
Select Language and Input Settings
Select Add
Select Display Google Chrome in the language
Firefox: Uses the decimal separator set in browser Settings
Go to Options
Select Content
Select Languages
Select Choose
If you change the browser locale, also be sure to verify that the browser is up to date with the most current version.
If you continue to experience issues after attempting these steps, please contact Anaplan Support.
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