Stay Informed With Anaplan Platform Communications

Community Manager

Do you want to stay up-to-date with Anaplan’s scheduled maintenance windows and newest product features or receive immediate updates on the status of the platform?

Take a look below at the three channels of communication that we offer to keep you informed of all platform updates and events.

Anaplan Platform Updates Emails

Leading up to each scheduled platform maintenance window the Anaplan Platform Updates team sends a series of emails to let you know what to expect from upcoming platform updates. These emails include an overview of the maintenance event, short descriptions of specific features that are scheduled to be released, and links to additional resources such as the Platform Releases blog.

status-update_platform-maintenace.png

These emails are sent directly from platformupdates@anaplan.com so be sure to whitelist this address if you’re subscribed to the Platform Updates mailing list.

You may subscribe or update your subscription preferences to our Platform Updates emails at any time using the Anaplan Preference Center.

Platform Releases Blog

Blog_Post_Sample.pngThe Platform Releases blog, located in the News & Networking area of the Community, provides all the details you’ll need for each scheduled maintenance window. For each window, we publish a series of “Coming Soon” and “What’s New” blogs that include the features we plan to release and/or maintenance we plan to perform.

Look for release notes for new features that may include supporting screenshots from the platform, video walkthroughs, and links to supporting Anapedia articles.  

Also, within each blog post, we’ll link you directly to a discussion board created for that specific release where you can ask questions and discuss the content of the release with the Anaplan team and other Community members.

Take advantage and subscribe to the Platform Releases blogs to receive email notifications when each are posted.

Anaplan Status Page

Visit the Anaplan Status page to view the live status of the platform, Community, Anaplan.com website, and the Learning Center. You may subscribe to the status page to receive notifications when we create, update, or resolve platform events.Anaplan_Status_Page.pngEach platform is displayed along with a live status indicator within each row.

You’ll also notice that scheduled maintenance windows are listed below to let you know when to expect the next event for one of the specific platforms above.

Additionally, in the rare event of a platform outage, the status for the affected platform will change and further details will be made available below.

Additional Resources

Finally, be sure to check out these additional resources for more information around Anaplan platform maintenance, releases, upcoming features, and more!

Release Calendar
Review all past and future scheduled maintenance windows, including links to specific blog posts for each release.

Upcoming Features
Discover what features are currently on the Anaplan roadmap and the status of each.

Idea Exchange
Do you have a new idea or suggestion for the platform? Let us know in the Anaplan Idea Exchange.

 

Missing out on some communications? Unsure of your subscription settings? Let us know below!