Forgot Username and Password

Forget your Anaplan community credentials? Here's a few quick steps that will help you find your username and/or reset your password:

  1. On the Anaplan community home page, click Sign In.
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  2. The Sign in window appears. Click Forgot username or password?.
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  3. Enter your registered email address in the Email text field, and then click the Set a new password button. Note, this will not yet reset your password!
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  4. You'll receive an email from the Anaplan community with your username displayed and a link to reset your password. Click the Reset password link to proceed with resetting your password.
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  5. A new browser tab will open to the Set a new password page. Enter a new password for your account in both fields here, and then click the Submit button!
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If you encounter any other issues with you Anaplan community credentials, please contact the Anaplan community team at community@anaplan.com.