Launching the evening of 11/21 - Visit our Community Blog announcement!
Feedback and Bugs - Visit our Feedback thread
Welcome to our first Community release notes. As we release changes and updates into Community, we'll start to post a change long here in the forums. We've rebuilt the look and feel of Community from the ground up to better support our end users, as well as allow us to remain flexible to the growing business demands. Below is a sample of some of the larger improvements, with much more coming. We encourage the Anaplan Community to send us any feedback & bug reports in the comments below, or reach out to us - Community@anaplan.com
High-Level Change Log
We want your feedback!
Have a suggestion? Found a bug? Just want a friend to talk to? We're here for you. Reply to this topic.
Also much faster in EMEA too!
The addition of the live chat support is also a great idea!
Question - Should we be directing customers towards the live chat for support? or is the original method of contacting support@anaplan.com still the best option?
Thanks!
Usman
I have created a feedback thread on the new community page in the community feedback section - https://community.anaplan.com/t5/Community-Feedback/New-Community-Platform-Feedback-Started-22-11-20...
Please contribute feedback to help the team
Hi Community!
I thought it would be a great to start a thread where we can post our feedback about the new the community platform both the things we like and what we may be having difficulties with:
Thanks,
Usman
So I'll go first:
Great things
- Much faster and cleaner pages
- The addition of Live Chat for support is amazing!
Find Difficulties with
- Finding the user directory (haven't been able to find it)
Come improvements:
- When you hover over the top menu it would be great if there were drop down menus of what content / pages are there like on the old community page
I hope this helps!
@AaronW @KayneSchwarz @emilydunn @Stan
I also was having trouble finding the User Directory, think I finally found it at https://community.anaplan.com/t5/User-Directory/ct-p/UserDirectory however the page only says "Stay tuned - We are working on it!"
Also, the Community page looks like it's missing something - please see attached screenshot.
Overall though, it looks great and I'm excited to explore more. Great work, Community team!
@helennie Thanks for the note- This should be resolved now. As mentioned above, User Directory is unfortunately experiencing a few glitches, but hope to have it live shortly.