Why am i now Communitymember85851 when i used to have a name?

DeveloperCYT
Super Contributor

Why am i now Communitymember85851 when i used to have a name?

 
1 ACCEPTED SOLUTION

Accepted Solutions
Stan
Honored Contributor

Hey there - If you log out of community and log back in, it should be fixed now!  (Apologies for the inconvenience)

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8 REPLIES 8
Stan
Honored Contributor

Hey there - If you log out of community and log back in, it should be fixed now!  (Apologies for the inconvenience)

filip.sypniewski
Master Anaplanner/Community Boss

Hi @Stan,

unfortunately still the same problem for me. 

Stan
Honored Contributor

@filip.sypniewski - Can you try logging out of Community and logging back in?  It should (fingers crossed) take care of resolving itself then!

filip.sypniewski
Master Anaplanner/Community Boss

Solved this morning!

LinyangSR
Certified Master Anaplanner

Hi, I also have this issue. How can i change my name to Lin Yang instead of Communitynumber122313?

JaredDolich
Moderator

@LinyangSR 

Lin, send a note to academy@anaplan.com with the alias you would like. Also send them the email that is being used so they know how to merge the accounts.

Just did it myself this week and it came out fine.


Jared Dolich
AaronW
Community Manager

Hi! Please reach out to community@anaplan.com and our team can take care of that for you. 

LinyangSR
Certified Master Anaplanner

Thanks. @AaronW