Community Manager

Verify Your Anaplan Community Account

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When joining the Anaplan Community, new members are prompted to verify their email address via a Community-generated email after initially creating their account. If members do not verify their email address, they may experience usability issues throughout the Community, including—but not limited to—the following:

  • Unable to request access to / join closed groups
  • Unable to engage in Community discussions and forums
  • Unable to comment and leave feedback on Community articles
  • Unable to subscribe to / receive notifications from areas of the Community

Occasionally, verification emails may be filtered into members' spam folders, or simply be overlooked in a user's email account. In these situations, Community members may still verify their accounts using the following steps:

  1. Log in to the Anaplan Community.
  2. Navigate to your profile avatar > My settings.
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  3. Navigate to PERSONAL > Email.
  4. Scroll down to view the Email verification status: row. If your account is not verified, you'll see "Not Verified" listed in that row. To send yourself another verification email click the Send me the confirmation email again button.
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  5. A new verification email is sent to the email address listed in the Current email: row. Remember, check your spam and junk folders if you don't see the verification email in your inbox. Follow the instructions in the email and click the verification link to proceed.
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  6. Once verified using the Community email, members will see the following confirmation message on the Anaplan Community:
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If you're still experiencing issues with Community verification, please contact the Anaplan Community team at community@anaplan.com for assistance.