We've made contributing content to Community easy, providing a one-click experience to get started and links to valuable writing resources. Remember, the Sandbox is a working space for all contributors. Articles that appear here will be in various steps of the process. Do not edit articles that you did not author.
Ready to begin? Here's what's next:
Steps to Contribute
- Click the Contribute Content button to start a new article. Find a link below, or select the button directly from the Sandbox home page.
- Begin by entering your article Title and Body Copy into the editing tool.
- To avoid losing your content for any reason (ex. system timeout), consider writing your content in Word first and saving a local copy. You can copy/paste from Word into the editor or add it directly.
- Use editing functions to customize your content.
This familiar toolbar is available when authoring content on the Community.
- When complete, select the button that best fits your next step.
- Select Save to return to your article at a later time to continue editing. To continue editing saved content, navigate to the Options dropdown, select Knowledge Base Article Dashboard, select Drafts to expand the list, and select your article. Then, scroll to the bottom of the page and select Edit article to continue editing.
Select Publish to publish your article to the Sandbox only. This is a good way to see how your article will appear when it's published to the live Best Practices section. (When final approvals are complete, a Content Manager will move your article to the Best Practices section on your behalf.)- Select Request Review when you're ready for an Anaplan subject matter expert to review your content. This will alert a Content Manager who will facilitate the review process.
That's it! After you've submitted your article for review, you will be contacted for clarification or edits. Remember, you can review edits anytime by clicking View article history on your article’s page.
Writing Tips
Writing great content doesn't have to be complicated. Before you begin, consider the purpose of your content and how the reader will consume and understand your subject matter. Consider the following to help you structure your content:
Title: An effective provides a reader with the main idea of what the article will cover. Keep it concise.
Intro: The introduction is a short paragraph that provides an overview for the reader. It is something that a Community user can read and determine if the article is what they were looking for. It can be helpful to write this last as the introduction needs to provide the reader with an accurate expectation of what is to follow.
Body: The body of the article includes all the main points of your message. Keep your audience in mind. What do they need to know? What questions or concerns might they have? Are there certain issues (gotchas) that they need to be aware of? Are there other resources you can provide to help them get up to speed? Are there any visuals that would help convey your message?
Conclusion: Consider wrapping up your article with a few sentences to summarize the content of your article. Are there any next steps that might be helpful to include? Is there a question to pose to the audience that might help drive discussion in the comments?
What's Next
Remember to make timely updates if your subject matter changes. Subscribe to blogs and best practices for real-time updates. Keep contributing! You make the Community great.
Need help or have a suggestion to make the content contribution process even easier? Please contact us at any time at community@anaplan.com.
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