How it Works

General Information

AMA sessions are a place for Anaplan customers, partners, and employees to connect directly with Anaplan experts and industry leaders on a variety of planning topics. AMAs make it easy and convenient for you to get answers to your questions, create new connections, and participate in engaging discussion. AMAs will take place in a variety of formats throughout the year. For example, you could participate in open forum sessions with video reply, live online Q&A sessions, and live streaming sessions. The Up Next section will always provide complete details of how to participate.

Can't make a live session? Don't worry! No matter the session format, you'll always have an opportunity to ask your questions in the Community for the expert to answer. After completion, all sessions will be available to you in the Community for later reference at a time that's convenient for you. 

Content and videos are visible to anyone. You do not need to be logged in to view them. However, to post your own questions in the Community, you must be signed in. We recommend you log in to take full advantage of the AMA session

Not a member? It's quick and easy to sign up! If you are a customer, it is recommended that you register in the Community with the same email that you use to log in to Anaplan.com. Just follow these simple steps.

  1. Navigate to the Community.
  2. In the upper right corner of the home page, click Join.
  3. Fill in the information, and select Register.

Questions posted in AMA forums are visible to all participants. This could include Anaplan customers, partners, and employees, in addition to others users unaffiliated with Anaplan. Please keep this in mind as you post your questions.

Ask the expert anything you'd like related to the published topic. Please note that posts may be moved to an appropriate topic within the Community, or removed altogether, if deemed necessary. This could include, but is not limited to, the following: 

  • An initial post that is not a question
  • Abusive or harassing posts
  • Questions that do not relate to the published topic
  • Unrelated posts that do not not contribute to the conversation
  • Repeated instances of the same question by a single author 
  • Requests for support help
  • Questions will be prioritized by popularity. Those with the most Kudos will be answered first. The remaining questions will be answered as time allows. If your question was not answered, we invite you to post it to the appropriate Topic area within the Community for others to see and provide a response.

    Getting Started

    Whether you're a guest participant or hosting a session, we recommend that you log in to the Community as a first step. It's easy to register, if you haven't already. If you are a customer, it is recommended that you register in the Community with the same email that you use to log in to Anaplan.com. Just follow these simple steps:

    1. Navigate to the Community.
    2. In the upper right corner of the home page, click Join.
    3. Fill in the information, and select Register.

    Update your profile and settings to let people know who you are in the discussion. Navigate to your avatar in the upper right section of Community and update My Profile and My Settings.

    Now you're ready to join the conversation! 

    AMA sessions will take a variety of formats throughout the year depending on topic, format, and host availability. While not all sessions will accommodate live Q&A, they will be designed to allow all members the opportunity to ask questions in an alternate format as well. For complete details of the next available AMA session, please visit the Up Next section of AMA. 

    Future Participation

    Thanks for your interest! To request an AMA topic or recommend a future Host, please fill out this form. A community team member will follow up with you directly on next steps. 

    We're excited to have you host an AMA session! Let others know more about you by filling out a brief bio.

    Please watch for details on upcoming AMA sessions in the Community. Sign up for the What's New in Community blog to automatically be notified of upcoming sessions.