Excel add-in, Date time settings

0 Kudos

Excel add-in, Date time settings

Excel Add-In error: Refresh failed due to unexpected error.

Found out that when the Excel template is created with Regional settings [ ex. decimal symbol as Dot / . ] is different from your system settings [ ex. Decimal symbol Comma / , ]  then the refresh fails and shows up unexpected error.



This is solved as soon as the Changes are made in Control Panel > Change Date Time Settings > Additional Settings.


Hope this is resolved in future releases. 

Certified Master Anaplanner

@Kudiarasu - could you please raise this with Anaplan Support so we can investigate? Thank you

Certified Master Anaplanner

Hi @MagaliP 


I have raised a case # 00318336




Users Online
Currently online: 204 members 784 guests
Please welcome our newest community members: