Excel add-in, Date time settings

0 Kudos

Excel add-in, Date time settings

Excel Add-In error: Refresh failed due to unexpected error.

Found out that when the Excel template is created with Regional settings [ ex. decimal symbol as Dot / . ] is different from your system settings [ ex. Decimal symbol Comma / , ]  then the refresh fails and shows up unexpected error.

 

Kudiarasu_0-1599642794587.png

This is solved as soon as the Changes are made in Control Panel > Change Date Time Settings > Additional Settings.

 

Hope this is resolved in future releases. 

2 Comments
Certified Master Anaplanner

@Kudiarasu - could you please raise this with Anaplan Support so we can investigate? Thank you

Certified Master Anaplanner

Hi @MagaliP 

 

I have raised a case # 00318336

 

Thanks

Kudi

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