Full deletion of historic users in Tenant Admin

Full deletion of historic users in Tenant Admin

Hi, currently within Tenant Admin, this shows all the users who have ever had access to your Workspaces. You can disable them on Tenant, and delete their licence within the main Anaplan platform for your Workspaces, but you can't currently fully delete these users on Tenant (as far as I'm aware!)


I would like the ability to fully delete users from the Tenant Users list, either as a specific action within Tenant, or by default when a user has been fully deleted from the main Anaplan Platform. This would reduce our lists of users who left the company 6 + years ago, and would reduce scrolling through lists.


Thanks, Andrew.

Super Contributor
Status changed to: Your support is needed


I think you're in good company with this request. I just typed "ability to delete users" in the idea exchange and at least 10 similar suggestions were made. Hopefully, these can all be consolidated.

Master Anaplanner/Community Boss

@JaredDolich I bet in a previous existence I did one of those requests!

@AndrewClark +5 for the idea!


+1 from me. It will be so useful for maintenance, especially in older Tenants.

Regular Contributor
Status changed to: Under Investigation
Certified Master Anaplanner

Absolutely.  My organization has been told that that we are in violation of our license agreement because of the former employees / users that exist within archived versions of the models. 


We actively manage the users in the LIVE models (and have a separate security model for managing user status), but still, we periodically have to go through each of our workspaces to manually cull former employees from the workspaces.  It's a huge hassle. 


The fact that the tenant administration even looks into archived models to identify users is a massive hole.  It's improper to have users from archived models in the list at all. 

Occasional Contributor
Status changed to: On Roadmap
Stacey Brooks
Certified Master Anaplanner

I wholeheartedly support this request!