Improve Tenant Admin Access Error Message

0 Kudos

Improve Tenant Admin Access Error Message

When attempting to login to Tenant Administration: if you do not have Tenant Admin access, there is a generic 404 error message that states "Sorry this page is not available - 404"

 

It would be helpful to instead state: "You do not have Tenant Administrator privileges, please contact your Tenant Admin or support@anaplan.com"

 

This way users will know it's not a system error, but a lack of security access.

The content in this article has not been evaluated for all Anaplan implementations and may not be recommended for your specific situation.
Please consult your internal administrators prior to applying any of the ideas or steps in this article.
1 Comment
Community Manager
 
Status changed to: Needs Community Support