It is not clear to many of our users that they need to click on OK on the message attached in order to go to next step. This happens alot at quarter rollover.
When we are done with a quarter we archive the model for that quarter. SFDC automatically tries to bring you to the last model you accessed. The last model they may have accessed is now achieved hence the message. What is happening is that our sale professionals are not clear that they need to click OK to bring them to the model selection landing page. We are asking that the warning add “please select OK to continue”, so they know that’s okay and their next step to gaining access.
The content in this article has not been evaluated for all Anaplan implementations and may not be recommended for your specific situation.
Please consult your internal administrators prior to applying any of the ideas or steps in this article.